Shipping Policy

* Shipping cost for your order will be calculated at checkout.

* The Estimated Delivery Time is calculated from the date of shipment, not the date of ordering. The actual shipping date may be delayed due to invalid shipping address, weekends/holidays, and other factors.

Once your order is shipped, we will send an email with the tracking code of the package. You can use the tracking code to check the shipping progress.

The products can be delivered to the most of states in America except American Samoa, Micronesia, Guam, Alaska, Hawaii, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico and U.S. Virgin Islands.

We are sorry that the international shipping service is not supported for the time being.

We currently have 3 carriers to deliver packages for you: United Parcel Service (UPS), United States Postal Service (USPS), FedEx and Amazon Logistics.

Note: We don't accept requests to specify a certain carrier to deliver the package, the carrier is selected by your shipping address and other factors.

The package will be sent from the warehouse closest to your delivery address, but it is also affected by the quantity of goods in the warehouse.

* If you have any questions, you can email to service@water-filter.com, we will reply to you as soon as possible!